June 2008

Strategies Takes Business Education on the Road to Seattle

Salon Services will host Strategies salon and spa training courses at their corporate training theatre in Renton, Wash.

High-Performance Front Desk Training: September 14-15.

It’s not just about answering the phone. Your front desk and call center staff must move beyond traditional receptionist thinking into the high-performance realm of driving growth with a focus on efficient booking, up selling, customer satisfaction and productivity.

Front-desk team members are the first and last point of contact for every client visit. They will learn what to say and how to say it, how to efficiently sell available service hours, how to deal with front desk stress, how to increase and measure front desk productivity, how to use technology to grow the business, how to convert client needs into booked appointments and how they affect overall business growth.

The Strategies Incubator: October 26-29

achieving and sustaining financial and cultural bliss. Over four days, you will design systems to increase productivity, profitability and efficiency while gaining an essential understanding of business success. Using your business’ actual numbers, you will create a 12-month cash flow plan that will provide a clear picture of your current financial situation and act as your financial guide for the next year.

For more information, visit www.strategies.com or call 800-417-4848.